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Equiflair Saddlery Delivery Details

Despatch Times

UK orders placed before 3pm Mon-Fri will be processed, packaged and sent that day.

International orders may take an additional 1-2 days to be despatched.

CUSTOMS CHARGES: Customs charges are the responsibility of the customer, and may vary depending on your delivery country. If delivery is refused and the parcel is returned to us, you will be refunded minus 10% of the value of you order. Shipping charges will not be refunded.

USA: We ship all orders going to the USA with FedEx International Priority and have a fixed price for this in our checkout. This service comes with premium tracking and is delivered within just 24 to 48 hours. We will only contact you should your order go over the weight restrictions and further fees may apply.

EU: For most EU destinations we have a fixed price for delivery per country. You can view this either by following the below button or when checking out.

Rest of World: For other countries, as the size and weight of our items varies significantly we may on occasions request additional shipping fees on international orders. This will be done with your consent and we will not take any further payments after the item has been sent. If, when you are contacted, you do not wish to pay the additional shipping cost then a full refund will be offered. This will only happen on rare occasions when orders are significantly heavy or large.

Royal Mail Strike Action: The CWU (Communication Workers Union) is periodically carrying out strike action in a pay dispute. Due to this, Royal Mail do not collect on strike days. During the strike action delays in delivery may occur. If you are in wanting to receive your order expeditiously, we offer a Fed Ex Next Day Service.

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