Terms & Conditions


All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. When you make a purchase from our website, you are indicating that you agree to be bound by our terms and conditions although your statutory rights are not affected.


All trademarks, service marks and trade names of Equiflair Saddlery Limited used in the site are trademarks or registered trademarks of Equiflair Saddlery Limited.

Contract Formation

  1. Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please ensure that you have checked your order at each page of the order process. Please note, once you have placed an order with us, we are unable to amend it.
  2. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you a shipping email (sent to the email address that you have provided when placing your order) that confirms that we have received your order and dispatched the order too you. The contract between us (the “Contract”) will only be formed when we send you the "Shipping Confirmation".  We reserve the right to cancel any orders prior to shipment.
  3. If we are unable to supply you with a product you have ordered, for example, if the product is out of stock or because of an error in the price on our website or inability to authorise your payment, we will inform you of this by email or telephone and the Contract will terminate. If you have already paid for the products, we will refund you the full amount as soon as possible. If you paid by a gift card we will issue you with a new gift card.

Prices & Availability

The total price of your goods will be stipulated at the time you place your order or at the end when your order has been confirmed. All prices are in pounds sterling including the relevant taxes for the UK where applicable. Any customs or import duties due when your order reaches its destination country are your responsibility.

We have the right to make alterations to the prices in the following circumstances:
On extremely rare occasions, the cost of the product may have increased but not updated on the website, taxes may have not been included in the price, or they may have changed. We will inform you immediately and before dispatch if this is the case to ensure you still wish to purchase.  We reserve the right to refuse or cancel an order for goods if it has been listed at the incorrect price due to an error, or the price from our suppliers has suddenly increased.

All products and services offered for sale on this website are subject to availability and may be withdrawn at any time. Pictures used are for illustration only and although we endeavour to be as accurate as possible, may differ slightly from the actual product supplied. If goods cannot be supplied for any reason we will contact you and you will not be charged for the items ordered. If payment has already been taken, you will be refunded for the cost (and any postage charges if applicable) immediately.

We endeavour to hold stocks of all our active products, but if we are out of stock of your chosen item we will inform you of an estimated delivery date (subject to availability).
Some items may be shipped direct to you from our supplier in order for you to receive your chosen items as quickly as possible. This means that you may receive your order in separate parts, but will not incur any additional carriage charges. We cannot be held responsible for compensating you for any other losses you may suffer if we do not supply the goods.

Term: Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Equiflair Saddlery Limited without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.


Equiflair Saddlery Limited may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Equiflair Saddlery Limited.

 Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Equiflair Saddlery Limited or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

 Third-Party Links

In an attempt to provide increased value to our visitors, Equiflair Saddlery Limited may link to sites operated by third parties. However, even if the third party is affiliated with Equiflair Saddlery Limited, Equiflair Saddlery Limited has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Equiflair Saddlery Limited. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Equiflair Saddlery Limited seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

 Offers & Promotions

Only one offer code can be used per order. No two codes can be multiplied or added together to achieve a cumulative discount.

Discount Codes cannot be used in conjunction with any other offer.

Some products will be excluded from all offers due to availability and being seasonal products. Discount codes will not work on these products.


In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  •         Pay later.
  •         Slice It.

Further information and Klarna’s user terms you can find here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement.